Privacy Policy

This page explains the privacy policy for Tailored Care and how we will use and protect any information about you that you give us when you visit this website.

This privacy statement only covers this website http://www.tailored.care and it does not cover any sites that you can link to from this site so you should always be aware when you are moving to another site and read the privacy statement on that site.

This privacy policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Public Areas

When using the public areas of this site you are not required to provide us with any personal information and we do not monitor or collect any personally identifiable information from you on your use of the public portions of this site. We may track the number of users who visit areas of the site, but this tracking will not identify you.

Personal Information

From time to time we may create registration forms which will ask you to voluntarily provide us with certain personally identifiable data, such as your name, address, telephone number and e-mail address. This information will only be used in respect of the event or information service to which the particular form relates. We will not sell or transfer any information that you supply to any third party. The information which we collect will be handled in accordance with the UK Data Protection Act.

Use of your contact details admin@tailored.care

By using the contact details collected at registration we may periodically send you information about Tailored Care. If you wish to be removed from any Tailored Care data list at any time after registration please e-mail admin@tailored.care with the word ‘Unsubscribe’ in the subject line. Upon such a request, we will remove you (and all your personal information) from our database. This may however affect our ability to offer you some of our services.

Disclosure of information to Third Parties

We will not pass your details to any external organisation or third party. Tailored Care reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems or to protect itself or its users.

Security

We have strict security and confidentiality procedures covering the storage and disclosure of your information in order to safeguard it, prevent unauthorised access and to comply with the Data Protection Laws. Whilst we do our best to safeguard your personal information, we cannot ensure or warrant the security of any information that you transmit to us.

Cookies/IP addresses

Cookies are pieces of information that your web browser transfers to your computer’s hard drive for record keeping purposes. Cookies can make the web more useful by storing information about your preferences on a particular site, thus enabling website owners to provide more useful features for their users. The technology used in the Tailored Care website does not currently use cookies, but we reserve the right to introduce their use without notice. Most browsers are initially set to accept cookies, but if you prefer, you can set your browser to refuse cookies. However, if you choose to do so you might impair your ability to use certain site functionality.

Tailored Care does not currently log user IP addresses (the location of your computer on the internet) but we reserve the right to for systems administration and trouble-shooting purposes. We do not log IP addresses to track a user’s session, nor do we link IP addresses to anything personally identifiable. Your browser will also inform us of the type of computer or operating system being used by you.

The table below shows how cookie information could be displayed on your website privacy page:

First Party Cookies

 Cookie  Name  Purpose  More Information
 Google Analytics  __utma
__utmb
__utmc
__utmz
These cookies are used to collect information to improve visitors’ experience to our website.  Via Google we collect info anonymously about how visitors use our website.  Disallowing these cookies inhibits us from analysing the number of visitors and trends.Click herefor more information on Google Analytics and the Cookies it uses.

 

How we use cookies

The cookie (or message) asks permission to be placed on your computer’s hard drive in a small text format. If you agree to this the message or file is then added to your hard drive. It can help to analyse web traffic, to identify a user or retain login information when you are revisting a website. Cookies therefore can be very useful, they can respond to previously used web applications. Enabling the web application to mould its operations to your needs; likes or dislikes by tracking the information about your preferences.

‘Traffic log cookies’ can identify which web pages are being used. A good tool for analysing webpage traffic data which ultimately improves our website because it moulds it to customer needs.  This information is only used to gather information for statistical analysis after which the data is removed from the system.

In the main, cookies do help to provide a better website. We can monitor pages customers find useful and those which they do not. However, be assured that the cookie does not allow any access to your computer or divulge any information about you, other than the data you choose to share with us.

You do have a choice. It is perfectly acceptable to accept or decline cookie use. You can amend your browser setting to decline but bearing in mind that this may stop you from getting the most out of a website.

Access to your information and contacting Tailored Care

You have a right to access your information to check whether it is accurate and up to date. Should you wish to access or amend information held about you, or if you have any other queries on Tailored Care privacy policy or site security please email admin@tailored.care

Monitoring telephone calls and e-mails to Tailored Care.

Telephone calls using the telephone numbers provided on this website and all Tailored Care extensions and e-mail correspondence with the Tailored Care via generic or individual employees e-mail addresses may be recorded or monitored. By using such communication methods you are consenting to the recording or monitoring of the same.

Changes to this privacy policy

If this privacy policy changes in any way, an updated version of it will be placed on this page. Regularly reviewing this page ensures that you are always aware of what information is collected by Tailored Care, how it is used and under what circumstances, if any, it will be shared with other parties. (Clearly should the policy change, information already collected will remain subject to the terms and conditions that applied at the time of collection).

Last updated: 26th August 2014

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